Shipping Policy

Processing Times

Most orders are processed within 2–5 business days.

Because many of our products are made to order, production times may vary slightly during holidays and product launches.

Shipping Times

United States:

  • Standard shipping: 3–7 business days

Order Tracking

Once your order ships, you'll receive a tracking number via email.

Incorrect Addresses

Please verify your shipping address before placing your order.

Loose Terrain is not responsible for delays or additional shipping charges resulting from incorrect addresses entered at checkout.

Lost Packages

If your package appears lost, contact us and we'll help investigate with the carrier.

Questions?

support@looseterrain.com