Shipping Policy
Processing Times
Most orders are processed within 2–5 business days.
Because many of our products are made to order, production times may vary slightly during holidays and product launches.
Shipping Times
United States:
- Standard shipping: 3–7 business days
Order Tracking
Once your order ships, you'll receive a tracking number via email.
Incorrect Addresses
Please verify your shipping address before placing your order.
Loose Terrain is not responsible for delays or additional shipping charges resulting from incorrect addresses entered at checkout.
Lost Packages
If your package appears lost, contact us and we'll help investigate with the carrier.
Questions?
