Take the Scenic Route
Free shipping on orders over $75 because good trail days deserve a little extra reward.
Every order is printed just for you, so we take a little time to get it right. Orders typically ship within 5-7 business days, and once they're on the move, USPS usually delivers in 2-5 business days.
Refresh the tracking page every hour or completely forget about it until it shows up at your door. We respect both personalities.
The "We'll Make It Right" Policy
We want you to actually wear your gear, not regret buying it.
If something arrives damaged, defective, or isn't what you ordered, we'll fix it.
Here's how it works:
- Damaged, defective, or incorrect item? We'll replace it or issue a full refund.
- Contact us within 30 days of purchase.
- Items should be unused and in their original condition.
- Reach out to us at support@looseterrain.com and we'll take care of it.
Loose Terrain is a small brand built by people who love riding, not a giant corporation hiding behind endless policies. If something went wrong, just send us a message and we'll work it out.
Policies may evolve over time, but we'll always keep them straightforward and fair.
